At Al Sadia Online Shopping, your privacy is extremely important to us. This Privacy & Policy document explains how we collect, use, protect, and manage your personal information when you use our website and services in the UAE. By accessing our platform, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide a smooth and secure shopping experience. This may include your name, email address, phone number, delivery address, and payment details. Additionally, we may collect non-personal information such as browser type, device details, and website usage data. This information helps us improve our services and website performance.

How We Use Your Information

Your information is used to process orders, manage deliveries, and provide customer support. Moreover, it allows us to communicate order updates, promotions, and important service notifications. We also use data to enhance user experience, improve product offerings, and optimize website functionality. However, we never use your information for purposes beyond legitimate business needs.

Data Protection and Security

Al Sadia Online Shopping takes strong measures to protect your personal data. We use secure servers, encrypted payment gateways, and modern security technologies. As a result, your information remains protected against unauthorized access, misuse, or disclosure. While no system is completely risk-free, we continuously upgrade our security practices to ensure maximum protection.

Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share limited data with trusted partners, such as delivery services and payment providers, solely to complete your orders. These partners are obligated to keep your information confidential and use it only for agreed purposes.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and personalize your experience. Cookies help us remember preferences, analyze traffic, and enhance performance. You may choose to disable cookies through your browser settings. However, doing so may limit some features of our website.

User Rights and Choices

You have the right to access, update, or correct your personal information at any time. Additionally, you may request deletion of your data, subject to legal and operational requirements. We also provide options to opt out of promotional communications. Therefore, you remain in full control of your personal information.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices or content. We encourage users to review third-party privacy policies before sharing any information.

Policy Updates and Changes

Al Sadia Online Shopping reserves the right to update this Privacy & Policy at any time. Changes will be posted on this page and become effective immediately. Therefore, we recommend reviewing this policy regularly to stay informed.

Contact Us

If you have any questions or concerns regarding this Privacy & Policy, please contact our customer support team. We are always ready to assist and ensure your shopping experience remains safe, transparent, and trustworthy.