Find answers to common questions about shopping with Al Sadia in the UAE.
We accept Visa, MasterCard, debit cards, and Cash on Delivery (COD) for all orders within Dubai, Abu Dhabi, Sharjah, and across the UAE.
Dubai: 1-2 business days. Abu Dhabi: 2-3 business days. Other Emirates (Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain): 3-5 business days. Free shipping on orders over 200 AED.
We offer a 7-day return policy for UAE customers. Items must be unused and in original packaging. Visit our Refund and Returns Policy for details.
Yes! Once your order ships from our Dubai warehouse, you will receive a tracking number via email to monitor your delivery across the UAE.
There is no minimum order value at Al Sadia. However, orders below 80 AED will incur a 20 AED delivery charge. Orders over 200 AED qualify for free shipping across all UAE Emirates.
Orders can be cancelled within 24 hours of placement, provided they haven't been shipped yet. Contact our UAE customer support team immediately at alsadia.ae@gmail.com or 971552912203.
Absolutely! Al Sadia only sources products from authorized distributors in the UAE. All products are 100% genuine with manufacturer warranty.
Reach our UAE support team via email at alsadia.ae@gmail.com or call 971552912203. Available Saturday to Thursday, 9 AM to 9 PM UAE time.